Support over Christmas


  • For urgent medical attention, your options are Accident & Emergency (A&E) and Emergency GP appointments or 999.
  • For urgent medical advice, you can call the NHS 111 (England)


'FamilyLine' helpline from Family Action

Opening times:

  • Monday to Friday: 9am to 9pm

Contact details:

'Family Lives' helpline from Family Lives

Opening times:

  • Monday to Friday: 9am to 9pm (9am to 1pm Christmas Eve and New Years Eve)
  • Weekends: 10am to 3pm
  • Closed 25th to 28th Dec and 1st to 3rd Jan

Contact details:

  • Open 24/7, 365 days of the year


  • Samaritans 
  • Samaritans works to make sure there's always someone there for anyone who needs someone - 24/7, 365 days of the year.
  • Tel: 116 123 (free to call and will not appear on your phone bill)


  • Other helpful support


  • Respect - Men's Advice Line
  • 'Our focus is to increase the safety of men experiencing domestic abuse (and the safety of their children) and to offer you non-judgmental emotional support, practical advice and information for other specialist services.'
  • Phone: 0808 8010 327. Mon–Fri 9am-8pm. 
  • Free from landlines and mobile phones within the UK. Your call will not appear on itemised bills. You can also call free from BT pay phones.
  • Email support:
  • Mon-Fri: 9am-8pm,
    Sat & Sun: 10am-12pm & 4pm-6pm
  • Webchat support:
  • Wednesday, Thursday and Friday
    10–11am and 3–4pm
  • Website:

    • Mind
    • Mental Health Support
    • Tel: 0300 123 3393. Open 9am - 6pm.
    • The advice line will be closed from 6pm on 24 Dec until 9am on 04 January 2022.
    • Website:
    • MIND website lists a number of support services available when they are out of hours.

      • CALM - Campaign Against Living Miserably 
      • The Campaign Against Living Miserably (CALM) is leading a movement against suicide, the single biggest killer of men under 45 in the UK and the cause of 18 deaths every day
      • Tel (nationwide): 0800 58 58 58. Open 5pm - midnight, 365 days a year 
      • Website: (with live web chat)


  • PANDAS Foundation
  • Supporting parents experiencing a perinatal mental illness.  
  • Tel (nationwide): 0808 1961 776
  • Open: 9:00am - 8:00pm, 365 days a year 
  • Website: 

Funded and supported by
  • CHildren in Need Funded
  • Nottinghamshire Council
  • Newark and Sherwood District Council